Deposits and Payments

Payment:

Full payment is required to reserve an appointment with our doctor.  

Once you schedule an appointment with us, we will require the full payment to be sent to us either via Zelle or with a card.

For Zelle you would use our phone number (909)465-3302.  This phone number is registered as Guiding Light Pet Euthanasia as a business for Zelle.  

If using a debit or credit card, your email address will be required.  We will send you an invoice to your email address.  You will then use your card through the link provided in your email.  There will be a $35 invoicing fee when using this method of payment.

Refund:

Once your appointment is scheduled and you have sent your payment in, you have up until 2 hours before your scheduled appointment time to make any changes.  If you make any changes such as cancellations or postponements at least 2 hours before your appointment time, you will be refunded the payment.  

If you make changes such as cancellations or postponements after the 2 hours before your appointment time, the payment can not be refunded in full, as the doctor may already be en route to your home and $200 will cover her time and gas. 

Forms of payment accepted:

Cash, Zelle, or Debit/Credit Card.

Please note that a $35 invoicing fee is required for Debit/Credit Card payments.

Please note that if you prefer to pay with cash, the deposit to hold your appointment would still have to be made with either Zelle or card.  The remaining balance can be made with cash upon the doctor's arrival.